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Key features every eCommerce restock planning tool should have

December 02, 2024
Key features every eCommerce restock planning tool should have

Managing and restocking inventory is a significant challenge for eCommerce sellers. Stockouts lead to missed sales and frustrated customers, while overstocking ties up capital and reduces profitability. Fluctuating demand and supply chain delays further complicate inventory optimization.

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For eCommerce businesses, stockouts not only result in immediate revenue loss โ€“ they can also have long-term effects on customer satisfaction and loyalty. Moreover, stockouts can lead to your business dropping in organic rank for search results; regaining that rank could take considerable time and effort once the product actually comes back in stock.

David Lang and Ryan Sherrard Co-founders, DAVAN Strategic

Restocking in eCommerce means replenishing your inventory to ensure products are always available for customers. Itโ€™s crucial because running out of stock can lead to lost sales and disappointed customers, while having too much inventory ties up money and increases storage costs. Proper restocking keeps your business running smoothly and helps you meet customer demand without wasting resources – the sweet spot between overstock and stockouts. 

For Amazon FBA sellers, restocking affects their rankings, as Amazon prioritizes sellers who consistently meet demand. Stockouts can hurt visibility, while overstocking leads to higher storage fees. Shopify sellers, who manage their own inventory, must balance storage costs and fast fulfillment. Running out of stock means missed sales, while overstocking ties up capital. Both need smart restocking to stay competitive and profitable.

What is a restock planning tool and why is it important?

Restock planning tools address these challenges by leveraging data and automation to help sellers predict demand, streamline restocking processes, and ensure the right products are always in stock. For modern eCommerce businesses, they are essential for staying competitive and maximizing profits

Pro tip

In fact, the global retail industry loses an estimated $1.75 trillion annually due to out-of-stock items, representing about 8.3% of total retail sales.

So, with the right restock planning tool, sellers can avoid costly mistakes, improve operational efficiency, and scale their businesses. But not all tools are created equal. The following sections will explore the must-have features that make a restock planner truly effective.

Top features to look for in eCommerce restock planning tools

Choosing the right restock planning tool can make or break an eCommerce business. The ideal tool combines functionality, adaptability, and ease of use to address the challenges sellers face daily. Here are the top features that set the best tools apart:

Automated demand forecasting

Predicting inventory needs shouldn’t be a guessing game. The best restock planning tools use historical sales data, seasonal trends, and market dynamics to accurately forecast future demand. By analyzing patterns in customer behavior and external factors, such as holidays or promotions, these tools help sellers maintain optimal stock levels. This not only reduces the risk of stockouts but also prevents excess inventory that ties up valuable capital.

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Customizable restock cycles

Every eCommerce business operates differently, with unique supplier timelines, delivery constraints, and sales rhythms. A top-tier tool offers the flexibility to tailor restock intervals to fit specific needs. Whether you require bi-weekly shipments or seasonal restocks, customization ensures your operations align seamlessly with your business model, reducing unnecessary delays or holding costs.

Real-time inventory tracking

In a multi-channel environment, stock visibility is critical. Tools with real-time inventory tracking provide up-to-date insights across all sales platforms, from Amazon to Shopify and beyond. That’s how sellers can be constantly aware of stock levels, avoiding embarrassing โ€˜out of stockโ€™ notices or over-ordering on the other hand.

Real-time tracking empowers businesses to make proactive decisions, ensuring smooth operations even during peak sales periods.

Integration capabilities

Running a business requires juggling multiple tools โ€“ different eCommerce platforms, accounting systems, supply chain solutions, and many more. A restock planning tool that integrates seamlessly with these systems eliminates redundancies and simplifies workflows. For instance, syncing with platforms like Shopify or Amazon allows sellers to pull sales data directly, reducing a lot of manual work and the chance of errors.

Alert and notification system

Timely communication is the backbone of effective inventory management. Tools with robust alert systems notify sellers when stock levels are low, restock dates are approaching, or potential delays are detected. These proactive alerts prevent last-minute scrambling and allow sellers to respond quickly to changing circumstances, which is essential for a disruptive industry like eCommerce.ย 

Comprehensive reporting and analytics

Beyond keeping inventory in check, the best tools offer in-depth reporting capabilities. These reports highlight sales patterns, turnover rates, and inventory performance, giving sellers actionable insights. By understanding which products are moving fast (or not at all), sellers can refine their strategies, improve cash flow, and optimize their operations.

User-friendly interface

A powerful tool is only as effective as its usability. A cluttered or complex interface can waste time and cause frustration. The best restock planning tools prioritize simplicity with intuitive dashboards, clear navigation, and easy-to-understand data visualizations.

It’s important to note that not all sellers are tech-savvy, which is why a user-friendly interface is so crucial. This way, sellers can focus on growing their businesses rather than wrestling with confusing software.

Scalability

As eCommerce businesses grow, their inventory needs become more complex. A good tool scales alongside the business โ€“ accommodating larger product lines, increased sales volumes, and evolving operational needs. Whether youโ€™re managing a single storefront or expanding into international markets, the right tool adapts to your growth, ensuring consistency and efficiency.

FeatureBenefit descriptionImportance level
Automated demand forecastingPredict future inventory needs using dataHigh
Customizable restock cyclesTailor restocking schedules to unique business needsHigh
Real-time inventory trackingMonitor stock levels across platformsHigh
Integration capabilitiesSeamlessly connect with eCommerce toolsMedium to high
Alert and notification systemStay ahead with timely restock alertsMedium
Comprehensive reportingAnalyze sales patterns for better decision-makingMedium to high
User-friendly interfaceSimplify inventory management with intuitive toolsHigh
ScalabilityAccommodate growth and expansionHigh
A comparison table highlighting the information and importance levels of the different features

Equipped with these essential features, a high-quality restock planning tool can truly transform how eCommerce businesses manage inventory. While many tools offer some of these features, only a select few deliver a complete solution that addresses the unique needs of sellers at every stage of growth.


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How to choose the right tool for your business

Selecting the perfect restock planning tool isnโ€™t just about ticking off a list of features โ€“ itโ€™s about finding a solution that fits seamlessly with your business’s unique needs. Here are some actionable tips to help you make the right decision:

1. Start with your business goals

Before evaluating tools, take a step back and outline your objectives. Are you trying to minimize stockouts? Improve operational efficiency? Scale to meet increasing demand? Knowing what you need will guide you toward a tool that aligns with your priorities. For instance, a small business might prioritize ease of use, while a rapidly growing enterprise may need robust scalability and integration capabilities.

2. Evaluate the features

Once your goals are clear, assess tools based on the must-have features discussed earlier. Ensure the tool provides the functionality your business requires, such as automated forecasting, real-time tracking, and seamless integrations. Consider whether it offers flexibility to adapt to your specific workflows and inventory cycles.

Pro tip

If youโ€™re expanding into multiple sales channels, prioritize tools with multi-channel inventory tracking to streamline your operations.

3. Test drive with a free trial or demo

Most restock planning tools offer free trials or live demos. Take advantage of these golden opportunities to explore the interface, test its usability, and ensure it aligns with your business processes. Pay attention to how intuitive the tool feels and whether it simplifies or complicates your inventory management.

Pro tip

Involve your team during the trial phase to gather feedback from those who will use the tool regularly.

4. Check reviews and case studies

Look for reviews from other eCommerce sellers, especially those with businesses similar to yours. Case studies and testimonials can provide valuable insights into how the tool performs in real-world scenarios. You should also check if the toolโ€™s users have faced and overcome challenges similar to yours, to really get the full picture.

5. Assess support and training options

Even the best tools come with a learning curve. Make sure the provider offers comprehensive support whether itโ€™s through live chat, tutorials, or dedicated account managers. Reliable customer service can make a big difference when you encounter issues or need help optimizing the tool.

6. Align the tool with your budget

A powerful tool should deliver value that justifies its cost. We advise you to look beyond the price tag and consider the potential return on investment. Will the tool save you time? Reduce costly mistakes like overstocking? Enable you to scale? A slightly higher upfront cost might pay off significantly in the long run.

7. Plan for the future

Your inventory management software needs will evolve as your business grows. Choose a tool that can scale with you, accommodating increased sales, new product lines, or even expansion into international markets. The last thing you want is to outgrow your restock planning tool just as your business takes off.

Choosing the right restock planning tool is an investment in your business’s future. By evaluating your goals, testing tools, and ensuring they align with your unique needs, you can make an informed decision that will help you become more efficient and subsequently scale.

Solving the fundamentals of supply and demand

8figโ€™s Restock Planner is designed to help eCommerce sellers find the inventory sweet spot between stockouts and overstocks.

By combining automated sales forecasting with real-time critical stock alerts, it provides smart restock suggestions tailored to marketplace conditions. Itโ€™s completely free and seamlessly integrates with Shopify and Amazon stores, streamlining inventory management for maximum efficiency which provides the full picture.

Calculate the inventory sweet spot

If youโ€™re ready to take control of your inventory and unlock the full potential of your eCommerce business, 8figโ€™s Restock Planner is here to help you make that change. Together with our smart funding, Cash Flow Planner, and Sales Forecasting, 8figโ€™s solutions are designed to provide sellers with a multi-functional platform to take full charge of their growth and potential. 


Have article ideas, requests, or collaboration proposals? Reach out to us at editor@8fig.co โ€“ weโ€™d love to hear from you.


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